> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.cloudbridal.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Installing CloudBridal as an App

# Install CloudBridal as an App

Run CloudBridal as its own app — with a home screen icon, full-screen layout, and notifications on your device. This works great for iPads at the front desk and for the computer at your register.

## Install on iPad

1. Open [go.cloudbridal.com](https://go.cloudbridal.com) in **Safari** and sign in
2. Tap the **Share** button (the square with an arrow)
3. Tap **Add to Home Screen**, then **Add**
4. Open CloudBridal from the new home screen icon

> **Note**: The installed app keeps its own sign-in. You'll sign in once the first time you open it, and it stays signed in after that.

## Install on Desktop

1. Open [go.cloudbridal.com](https://go.cloudbridal.com) in **Chrome** or **Edge**
2. Click the **install icon** at the right end of the address bar (a monitor with a down arrow)
3. Click **Install**

CloudBridal opens in its own window and appears in your taskbar or dock like any other app.

## What Changes in the Installed App

- **Own icon and window**: CloudBridal gets its own home screen icon and opens full screen, without browser tabs and address bars
- **Device notifications**: The installed app can show notifications on your device even when CloudBridal isn't open — see below

## Turn On Device Notifications

Get notified about new appointments, payments, signed documents, and assigned tasks even when the app is closed.

The first time you use the installed app, CloudBridal offers to turn these on — click **Turn on**, then **Allow** when your device asks. If you chose **Not now**, you can turn them on any time:

1. In the installed app, open your **Profile** (click your portrait in the top bar)
2. In the **Device Notifications** section, click **Turn On for This Device**
3. When your device asks, choose **Allow**

The bell icon's **Notification Center** also has a quick toggle for the same setting.

- Notifications appear on your device only when CloudBridal is closed or in the background — while you're working in the app, you'll see the usual in-app messages instead
- Tapping a notification opens the app directly to the related customer, appointment, or task
- Each device is enabled separately, so turn this on for each iPad or computer where you want alerts
- Which events notify you is controlled per staff member under **Profile → Notification Preferences**, where task assignments, comments and due-date reminders, and changes to appointments assigned to you, can also be sent by email — see [Profile & Account Security](https://help.cloudbridal.com/en/article/profile-account-security-1rmbnq3/)

| Tip: Enable device notifications on the front-desk iPad so walk-in coverage staff see new bookings the moment they land.

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## Troubleshooting

- **The layout looks zoomed in or cramped on iPad**: The installed app follows Safari's page zoom. In Safari, tap the **Aa** button and set zoom back to **100%** (or check **Settings → Apps → Safari → Page Zoom**), then reopen the app.
- **The "Allow" prompt never appeared, or notifications stay off**: Notifications were likely blocked earlier. On iPad, go to **Settings → Notifications → CloudBridal** and allow them, then try the bell button again.
- **The icon opens an older-looking version**: Remove the icon and add it again — the icon keeps the settings from when it was first added.

## Getting Help

If you need assistance at any point:

- **Email**: Contact [support@cloudbridal.com](mailto:support@cloudbridal.com)
- **Documentation**: Browse these help articles
- **Live Chat**: Use the chat feature on [cloudbridal.com](https://cloudbridal.com)