Articles on: Getting Started

Initial Data Import

Plan Requirement: Free Trial or Ultimate


The Data Import feature helps you migrate to CloudBridal from another system or quickly set up your store with bulk data. This tool lets you import large amounts of data using Excel spreadsheets, saving time compared to manual entry.


Available Import Types


CloudBridal currently supports importing two types of data:


Inventory Items Import


Supported fields:


  • Customer Type: The type of customer the item is for, or blank if it's not customer specific. Must exactly match one of the customer types you have defined in Customer Settings.
  • Item Type: The type of item the item is. Must exactly match one of the item types you have defined in Inventory Settings.
  • Vendor Name: The name of the vendor/designer the item is from. CloudBridal will automatically create a new vendor if the name is not found in your existing vendors.
  • Item Internal Name: The item's name/style ID/SKU from the vendor.
  • Item Display Name: The name you would like to display to your customers. If blank, uses the Item Internal Name.
  • Quantity: The quantity of the item you have in stock.
  • Size: The size of the item, or variation name if it's a non-dress item.
  • Color: The color of the item, if applicable.
  • Wholesale Price: The price you pay for the item.
  • Retail Price: The recommended retail price of the item.
  • Sale Price: The actual price that the customer pays for the item. If blank, uses Retail price.
  • Comments: Any notes you would like to include about this item.


Customers Import (Contact Data)


Supported fields:


  • Customer Type: The type of customer the item is for. Must exactly match one of the customer types you have defined in Customer Settings.
  • Name: The customer's full name.
  • Email: The customer's email address.
  • Phone Number: The customer's phone number.
  • Event Date: The customer's event date, such as their wedding date.
  • Home Address: The customer's home address.
  • Comments: Any notes you would like to include about this customer.


Import Process


Follow these steps to import your data:


Step 1: Download the Template


  1. Visit the Data Import page
  2. Select the type of data you want to import (Inventory Items or Customers)
  3. Click "Download Blank Template File"


Step 2: Fill in Your Data


  1. Open the template in Excel or another spreadsheet application
  2. Fill in your data according to the column headers
  3. Save the file when complete
  • See the fields reference above for more information on what each column means


Tip: It's a good idea to try the import using 1-2 items first to make sure your data imports the way you expect.


Step 3: Upload and Verify


  1. Click "Upload Completed Template" and select your filled-in file
  2. CloudBridal will verify the file and show a summary of detected items
  3. Review the verification results to ensure they match your expectations


Step 4: Begin Import


  1. Click the "Begin Import" button to start the process
  2. The import runs in the background, so you can continue using CloudBridal
  3. You'll receive an email when the import is complete with results and any issues


Reimporting Data


You can run imports multiple times to make any corrections as needed:


  • Inventory Items: If CloudBridal finds a matching item (same vendor and item name), it will update that item instead of creating a new one
  • Customers: CloudBridal attempts to match by email address and phone number to prevent duplicates


Troubleshooting


If you encounter issues during import:


  • Check that your template follows the required format
  • Look for required fields that might be missing
  • Verify that date fields are in the correct format
  • For very large imports, try splitting into smaller batches
  • Review the email results for specific error messages


If you need assistance with importing your data, contact CloudBridal support at support@cloudbridal.com.

Updated on: 03/07/2025

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