Articles on: Daily Operations

Label Printing & Scanning

Plan Requirement: Core or Ultimate


CloudBridal offers advanced label printing capabilities for your inventory items, including customizable layouts and QR code generation for quick scanning. This guide covers both printing labels and using the barcode scanning features.


Label Printing Requirements



Setting Up Your DYMO Printer


  1. IMPORTANT: Install the DYMO Connect software before plugging in your printer for the first time. FOR MAC USERS, PLEASE FOLLOW ADDITIONAL STEPS BELOW.
  2. After installing the software, connect your DYMO printer to your computer and power outlet.
  3. Load your DYMO labels into the printer according to the instructions provided.
  4. Print a test label using the DYMO Connect software to ensure everything is set up correctly.


Installing DYMO On a Mac


Installing DYMO on a Mac can be challenging in a few parts, so use the steps below to guide you through the process.


  1. Restart your computer to start from a clean slate. Do not skip over this step - it's important.
  2. Download DYMO Connect for Desktop through this link by selecting the Search by Machine option.
  3. Install the software as you normally would.
  4. At the end of the install, you should see a terminal window pop up and will look like the image below. It will prompt you to enter your admin password. It is very important you enter it correctly here. When you type your password, it won't appear to do anything but that's just because it's hidden. After you've typed in your password, press enter.



  1. Next, a confirmation window will display. Type your password in again to confirm.



  1. Open the DYMO Connect software. You may encounter a "System Extension Blocked" message. If you do, select the Open System Settings button from the message.



  1. Select the Driver Extensions menu item with the com.dymo.dymo-connect.usb subheading.



  1. Enable the DYMO Connect option and click Done.



  1. Using Spotlight (Command-Space bar shortcut), open the DYMO.WebApi.Mac.Host application. This is what allows CloudBridal to communicate with DYMO.



  1. If you've followed all steps until now, DYMO should be successfully installed and ready for printing.


Printing Labels in CloudBridal


You can print labels in three ways:


  1. Individual Item Labels: From an inventory item's detail page, click the Print label button at the top.
  2. Batch Label Printing: From the inventory list, click the Print labels button, select multiple items, then click Begin print.
  3. Order Labels: On a customer's order, choose Print label from the order's actions to print a tag with the customer's name, their event date (under your shop's name for it, such as Wedding date), and the item. You can add extra text before printing.


CloudBridal prints on the DYMO printer connected to your computer. The bottom of the print window names the printer it found (with labels left, on 550 series printers), or says No printer detected.


The Label Printing Screen


When printing item labels, you'll see a label for each size or color of the selected items:


  • Copies: Tick the labels you want and set how many copies of each.
  • Extra text: Add a note to an individual label.
  • Change: Opens the label options:
    • Label size: The DYMO label you're using (detected automatically on 550 series printers).
    • What prints: Which item details appear, such as price, size and QR code. These start from your label settings.
    • Sale prices: How a sale price below the retail price is shown.
    • Layout: Drag and resize elements to adjust their position. The layout is saved for that label size when you print.


Click the print button, which shows how many labels will print.


QR Code Labels


Labels can include a QR code that opens the item in CloudBridal when scanned. QR codes are available when Barcode scanner is on in your label settings (it's on by default).


Barcode Scanning Features


With labels that include QR codes, you can use CloudBridal's scanning features. See Hardware Requirements for details about supported barcode scanners. Once you've purchased and connected a compatible scanner, you can scan items in one of two ways:


  1. When the New order screen is open: this will add the scanned item to the order as a From Inventory order.
  2. Anywhere else in CloudBridal: this will pull up the item details.


Configuration Settings


Set your default label settings in Settings › General under Devices & printing:


  • Label printer: Turns label printing on. Once on, choose:
    • What the label shows: Which item details print by default. Staff can change it each time they print. A preview shows the result and the printer CloudBridal found.
    • Sale prices: How a label shows a sale price below the retail price. If you show made-to-order and in-store prices, you can name each one.
    • Label size: The label size to use when the printer can't tell which labels are loaded. DYMO 550 series printers detect it automatically; other DYMO printers don't.
    • Font: Type the name of a font from the DYMO Connect software to use it on labels.
  • Barcode scanner: Turns on scanning, and QR codes on labels.


Troubleshooting


Mac


SSL Error When Printing?


If you are encountering an SSL error when trying to print, it means that your DYMO SSL certificate is either expired or not installed correctly. In either case, we recommend the following steps:


  1. Using Spotlight (Command-Space bar shortcut), open the Keychain Access application.
  2. In the top-right search bar, type "localhost"



  1. If you don't see any results, it means your DYMO software is not installed correctly. You need to follow the steps above in the Installing DYMO On a Mac section. If you do find results and they are expired based on the Expires column in the table, you will need to delete each expired certificate from the list. Then follow the steps above in the Installing DYMO On a Mac section.


Windows


The majority of DYMO issues on Windows can be fixed by reinstalling the software:


  1. Click the Start icon and search for "Add or remove programs".
  2. In the tool, search for "dymo"



  1. Uninstall both DYMO Connect and DYMO Connect Web Service.
  2. Download the latest version of DYMO Connect at this link.
  3. Install the software.
  4. Perform a test print using the DYMO Connect software.

Updated on: 19/10/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!